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Use Case Guide

Sesame AI (CSM) for Call Centers

How to use Sesame AI (CSM) for call centers - Complete 2025 Guide

4.4/5
•1 languages•Free tier available

Using Sesame AI (CSM) for Call Centers

Modernize call center operations with AI voice technology. Handle routine calls automatically, reduce wait times, and free human agents for complex issues that need personal attention.

Sesame AI (CSM) is an excellent choice for call centers thanks to its conversational speech and emotional intelligence. With support for 1 languages and voice cloning capabilities, it provides everything you need for professional call centers production.

Benefits for Call Centers

Handle unlimited concurrent calls
Reduce average handle time
Eliminate hold time for routine queries
Consistent service quality
Significant cost savings

Sesame AI (CSM) Features for Call Centers

1
Telephony integration

Sesame AI (CSM) provides this capability for your call centers needs.

2
Natural conversation handling

Sesame AI (CSM) provides this capability for your call centers needs.

3
CRM integration

Sesame AI (CSM) provides this capability for your call centers needs.

4
Sentiment detection

Sesame AI (CSM) provides this capability for your call centers needs.

5
Seamless handoff to humans

Sesame AI (CSM) provides this capability for your call centers needs.

Example Applications

Appointment scheduling
Order status inquiries
Bill payment assistance
FAQ handling
Callback scheduling

Getting Started with Sesame AI (CSM) for Call Centers

  1. 1Sign up for Sesame AI (CSM)'s free tier to get started
  2. 2Choose a voice that fits your call centers project
  3. 3Optionally clone your own voice for personalized content
  4. 4Generate audio and export in your preferred format

Other Options for Call Centers

View all
D

Dia (Nari Labs)

4
•Multi-speaker dialogue model for natural...
E

ElevenLabs

4.8
•Industry-leading AI voice synthesis with...
C

Chatterbox (Resemble AI)

4.2
•Open-source expressive TTS from Resemble...
O

OpenAI TTS

4.5
•Natural text-to-speech from the creators...

Sesame AI (CSM) Quick Facts

Rating4.4
Languages1+
Voice CloningYes
Starting Price$0
Free TierYes
View full review →

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